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FREQUENTLY ASKED QUESTIONS
Whom do I contact if I have sewage backing up into my home?
Sewage Backup Hotline
7:30 AM - 3:30 PM | Monday-Friday | (262) 524-3615 | After Hours | Any Day | (262) 524-3831 |
What are your emergency contact numbers?
Emergency Contacts
8:00 AM - 5:00 PM | Monday-Friday | (262) 524-3625 Press 1, 2, 3, or 4 | After Hours | Any Day | (414) 507-1140 (414) 507-1136 |
How can I receive credit for water that does not enter the sanitary sewer?
You may inquire about sewer credit by calling the Pretreatment Coordinator (262-524-3628).
Where can I dispose of sanitary waste from my camper or RV?
The City has installed a station at the front of the plant for the discharge of recreational vehicle sanitary wastes. The station is located near the 100 Building just inside the facility (click here for plant map). The 100 Building is the first small building to the south (left) when entering the plant. The discharge hatch is outside the knee wall next to the gated truck ramps. Hours of operation are 5:00 AM - 5:00 PM. There is no charge for this service.
Please note that children under the age of 12 are required to stay in the vehicle when using the station.
Whom do I contact about persistent odors coming from the sanitary sewer?
Peter M. Conine, Superintendent (262) 524-3626
Where can I dispose of household hazardous wastes?
The Waukesha County Department of Parks & Land Use office of Recycling and Solid Waste has an excellent website with information on all types of recycling, including disposal of household hazardous wastes. |
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Peter M. Conine
Superintendent 600 Sentry Drive
Waukesha, WI 53186
P: 262-524-3625 F: 262-524-3632
Email us
Hours: Monday - Friday
7:30 a.m. - 4:00 p.m. |
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