Information Technology

The City of Waukesha Information Technology Department (City IT) investigates and supports initiatives that utilize technology to facilitate the City of Waukesha mission of public service, specifically described in goal 3.0 of the Strategic Plan -CUSTOMER FOCUSED ORGANIZATION: Provide prompt and responsive service with a caring attitude.

City IT is committed to fiscal responsibility, collaborating with other departments and government agencies to provide effective technical solutions, resulting in an organization which continuously improves its technology tools to better serve City departments, who in turn, better serve the citizens of  Waukesha and its taxpayers.

City IT focus is to provide easy access to secure, reliable, and timely information. City IT is responsible for all information technology policy and management, these duties include providing administrative overview, guidance, and foundation in the areas of planning, recommending, installing and supporting all computing and telecommunication technology resources utilized in City of Waukesha municipal functions.