Emergency Medical Services

A growing part of what the City of Waukesha Fire Department does is providing emergency medical services (EMS) to the community. The City of Waukesha Fire Department has three BLS ambulances and a minimum of at least two ALS units staffed 24 hours a day, 7 days a week.

Most medical transports, whether determined to be a true emergency or not, conclude at Waukesha Memorial Hospital. The City of Waukesha benefits a great deal by having a hospital located in the heart of our City. By having a strategic partnership with Waukesha Memorial Hospital, the City of Waukesha Fire Department ensures prompt, professional, and excellent service to the entire City. Very few communities in the County can say that they have their own hospital. The fact that we have one centrally located within our City helps to ensure rapid transport times to the hospital, which translates into less discomfort for our patients.

Occasionally, the need may arise when transports to other facilities are necessary. These needs are based on, but not limited to: hospital diversions, patient condition, or mass casualty incidents. In these instances, the City of Waukesha Fire Department is prepared to make adjustments to transport patients to facilities like Froedtert, Childrens, Elmbrook, Oconomowoc, West Allis, Community Memorial, or St. Mary's Burn Center. Additionally, Flight for Life crews are only a phone call away and ready at a moment's notice should their services be needed.

In addition to providing excellent emergency medical services throughout the city, the fire department also participates in a program called Project Reassurance.